Assessment

This is done through individual, group, and organizational assessment methodologies, innovative use of Internet technology, and the linking of employee attitudes and behaviors with established business metrics. Assessments are tied closely to the organization's strategy and are often customized.

Organizational assessment

Leaders can take the pulse of their business and develop an accurate picture of the current state of the organization. Or they can understand how to leverage improvements for the future. We help them to identify key drivers of outcomes such as employee engagement and motivation and link them to productivity, performance and profit.

• Climate surveys such as culture or satisfaction surveys
• Employment brand studies
• Merger & Integration surveys

Individual & Group assessment

One curriculum vitae and one conversation in the past was enough before selecting new employees. This simple process was viewed as indispensable but ultimately created no more than an initial impression and a gut feel. How often the achievements mentioned by those selected actually took place in reality may be questioned. Most jobs are so complicated and changeable that the usefulness of one-off 'shot in the dark' type intervention can be questioned. The average man or woman ended up at their place of work in the past through a process that involved an informal and low key exploration of their behavior. That money was freely spent on applications for jobs without consideration of how people develop or get trapped in their careers is surprising. In reality a detailed exploration of a person's behavior says more about his or her capacity to do a job than what that individual says he or she can do in a given situation on the basis of hearsay. Rather than a person saying what they can do placing them in a situation where they are required to display observable behaviors predicts future behavior and job success. The selection of staff can be achieved most effectively through the use of assessment centers.

In our assessment centers, identifying who can demonstrate required behaviors in concrete/practical situations above the standards or what might be considered to be ordinary is emphasized. This is achieved through the medium of interactive simulations. Actors, who are rigorously trained in the assessment of job relevant behaviors, take on the roles of, for example, a customer or peer. Often the simulations are done on video. An actor displays the appropriate behavior based on a previously scripted profile such that the required competencies for the specific role are elicited from the candidate. One assessment takes on average around a day and encompasses several leadership challenge exercises, one interview, and one or more psychological tests. The result is a detailed insight into the personality and motivation of the candidate and their fit for the job.

Online assessment tools

Our assessment services are supported by state-of-the-art technology. This enables assessment to be done conveniently and cost-effectively, regardless of the size of the target population.

We use validated questionnaires; tools owned by the organization or tailor-made instruments. All assessment tools are managed in our eSolutions center.

Assessment of the current situation and/or the desired future can involve:

• Individuals, their skills, performance and development potential
• Teams, the actual and desired team profile
• Organizations, the current organization and vision of the future